Privacy Policy

Effective Date: 14/10/2025

Last Updated: 14/10/2025

1. Who We Are

This Privacy Policy applies to the website telemation.com (“we”, “us”, “our”) and explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, you consent to the practices described in this policy.

2. What Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Company name

  • Any other information you submit via forms (e.g. quote requests, contact forms)

b. Technical & Usage Data

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device type and operating system

  • Referral source

This data is typically collected through cookies and analytics tools.

3. How We Collect Your Information

We collect personal information when you:

  • Contact us via our website

  • Submit a quote or inquiry

  • Sign up for newsletters or updates

  • Use our website (via cookies and tracking tools)

4. How We Use Your Information

We use your personal information to:

  • Respond to your enquiries or requests

  • Provide you with product or service information

  • Improve our website and user experience

  • Monitor and analyze website usage

  • Comply with legal obligations

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

a. Use of CookieYes

Our website uses CookieYes to manage cookie consent in accordance with privacy laws. When you visit our site, you can choose to accept or reject non-essential cookies.

b. Types of Cookies We Use

  • Strictly Necessary Cookies – Enable core functionality like security and network management.

  • Performance & Analytics Cookies – Help us understand how visitors interact with the website (e.g., Google Analytics).

  • Functionality Cookies – Remember choices you make (e.g., language or location).

  • Marketing Cookies – (If applicable) Track visitors across websites for advertising purposes.

You can manage your cookie preferences using the CookieYes consent banner or change settings in your browser.

6. Disclosure of Your Information

We may share your personal information with:

  • Trusted third-party service providers (e.g., hosting, analytics, marketing tools)

  • Regulators, law enforcement, or government agencies if legally required

  • Our affiliated companies or partners where necessary to deliver services

We do not sell or rent your personal data.

7. Data Security

We take reasonable steps to protect your personal information from:

  • Unauthorised access

  • Loss or misuse

  • Modification or disclosure

However, no data transmission over the internet is fully secure, and we cannot guarantee absolute security.

8. Accessing and Correcting Your Personal Information

Under Australian law, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction if the information is inaccurate, out-of-date, or incomplete

Please contact us at sales@telemation.com to make a request. We may need to verify your identity.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

10. International Data Transfers

If we transfer your data outside Australia (e.g., to cloud servers or providers), we ensure that appropriate safeguards are in place as required by Australian privacy laws.

11. Privacy Complaints

If you have a concern or complaint about how we handle your personal information, please contact us at:

Email: sales@telemation.com
Phone: +61 1300 646 683
Mail: 28 Sorbonne Crescent, Canning Vale, WA, 6155

If you’re not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We recommend reviewing it regularly.

13. Contact Us

For any questions about this Privacy Policy or your personal data, please contact:

Telemation
Website: https://telemation.com
Email: sales@telemation.com